Wednesday, August 16, 2006

Comments Policy

Our comment guidelines are not based on censorship, but rather focus on encouraging positive statements and constructive criticism. We want to communicate with our customers while providing up-to-date information about our websites, shipment information, and tips.

Here are some general guidelines:

General Do’s:

-Let us know what new and hot products are out there and that you would like us to offer.
-Share technological news and updates.
-Share your successful methods of referral swapping.
-Tell us about how cool your gift is!

General Don’ts:

-No personal inquiries regarding a particular account or account information. If you have a specific question regarding your account, you must make use of our inquiry system.
-No Ad hominems
-No profanity, slander, sexual or racial references
-No all caps postings
-No irrelevant URL or HTML links
-No advertisement of any kind

2 Comments:

Anonymous Anonymous said...

I have yet to figure out the 'inquiry system'.

Please advise.

8:31 AM

 
Blogger FreePay said...

@ andrew kain

Sorry that you’ve had problems contacting us. We worked with Customer Service to modify our FAQ/Help page - Now every subtopic leads to an inquiry box. Type your inquiry here to contact the Customer Service Team directly. (Access the FAQ/Help page by logging into your account and clicking on “Help” on the top right side of the screen.)

1:31 PM

 

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